2. SEND US THE GOODS
After sending the electronic form, we only need you to send the goods to our address:
- Zajo Design s.r.o.
- 29. Augusta 1646/6
- 924 01 Galanta, Slovakia
There is no need to print anything, just write the number of your order on a simple piece of paper and put it in the package. We recommend sending the shipment as a registered package with insurance, so that you can complain about the matter in case of loss of goods on the way to us.
3. OUR PART
When your package arrives, we will carefully review it and, if everything is in order, we return the money to your account. Refunds take a maximum of 14 days, but we do everything we can to get your money even sooner, usually in a few days. Please contact us if you have not received the money within two weeks - we will certainly find the cause together and fix it.
If you want to exchange the goods for another size and the original goods are in order, we will immediately send you a package with a new size.
If the goods do not meet the conditions for return (it is visibly used, broken or incomplete), we will send the goods back to your address with a justification.